Frequently Asked Questions

Browse the website to find the products you want. Select the size and color and click "Add to cart". Once you're done, go to your cart, check the amount, and click "Proceed to order". You can complete the purchase as a guest or registered user by choosing your preferred shipping and payment method.

We accept major credit cards (Visa, Mastercard, Amex), Klarna (payment in 3 installments), PayPal, Shop Pay, Google Pay, and Apple Pay.

Check that the email has not ended up in your "Junk Mail" (Spam) folder. If you are a registered user, you can check your order status in your MyAccount. Alternatively, contact our Customer Service.

No, once finalized, the order cannot be modified. However, you have the option to cancel it within 60 minutes of creation by promptly contacting support.

Shipping within Italy has a fixed cost of €7. For orders over €199, shipping is free.

You have 14 days from the receipt of the order. The garment must be intact, unworn, with the original tag, and placed in its original packaging.

On each product page, you'll find a link to the "Size Guide". If you are unsure, we recommend choosing the larger size or contacting us via chat for personalized advice.